Privacy Policy


Wellesley Finance Plc respects your right to privacy and therefore works rigorously to ensure that all customer data is held securely. This document (together with our terms of use and any other documents referred to in it) sets out the basis by which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy careful to ensure that you understand our practices regarding the storing, using and sharing of your personal information. By visiting our website (, you are accepting and consenting to the practices set out in this policy.

For the purposes of the Data Protection Act 1998 (the Act), the data controller is Wellesley Finance Plc of St Albans House, 57/59 Haymarket, London SW1Y 4QX.

Your Personal Information

You may give us information about yourself by filling in forms on our website or by corresponding with us. This includes information you provide when you register. Such information includes your name, address, date of birth, banking information, e-mail address, telephone number and identification documents.

With regard to each visit to our website, we may automatically collect technical information about you (including but not limited to the IP address used to connect your computer to the internet, your login information, your operating system and platform) and also information about your visit to our website (including pages you searched, download errors, page interaction information and methods used to browse away from the page).

In addition to any personal information that you give to us, we also work closely with third parties (including for example credit reference agencies) and we may gather information about you from them.

Using Your Personal Information

We use the information held about you in the following ways:

  • to verify your identity;
  • to carry out any obligations we may have arising from any contracts entered into between you and us;
  • to allow us to provide you with the information and services you request from us;
  • to notify you about changes to our service;
  • to determine your eligibility and, if suitable, provide you (or permit selected third parties to provide you) with promotional information on a particular product or service (information on how to opt-out of such communications can be found under the “Contacting You” section);
  • to improve our website and to ensure that it is presented to you in the most effective manner;
  • to allow you to participate in interactive features of our services when you choose to do so as part of our efforts to keep our website safe and secure.

We may combine any information about you which we receive from other services with the information you give to us.

Sharing Your Personal Information With Affiliates

We may share your information with our affiliate companies, which include companies that are owned or controlled by us or companies which have an ownership interest in us. If we share your data with our affiliate companies, we will take all reasonable steps to ensure that the same policies relating to privacy as set out in this document are applied to your personal information.

Sharing Your Personal Information With Third Parties

It may be necessary for us to share your information with selected third parties that assist us in providing our services to you. Such services may include the provision of software, database storage, identification checks and credit search software. Where it is necessary for us to share information in these circumstances, our non-affiliated third party service providers will store your data confidentially and we will take all reasonable steps to ensure that it is only used for the purposes of providing services as dictated by us.

We are committed to maintaining the highest standards of anti-money laundering and anti-fraud prevention and therefore, in limited circumstances, or where we are under a duty to share your personal data in order to comply with a legal obligation, we may share your information with certain law enforcement and fraud protection agencies, credit reference bureaux or credit risk reduction firms.

We may also disclose your personal information to third parties to fulfil your instructions or pursuant to your expressed consent.

Contacting You

We will contact you by telephone, e-mail or mail for operational purposes. We, or selected third parties, may also contact you to inform you about products and services which we believe may be of interest to you. You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by unsubscribing or contacting us at

Where We Store Your Information

The information that we hold about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Website Security

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. However, we use sophisticated website encryption technology to protect sensitive date that you submit to us online. We use this technology to reduce the risk of your data being intercepted by unauthorised persons during transmission. We also require that users of our secure website go through an authentication process which requires you to enter a username and password. To reduce the risk of fraudulent access to our website, we strongly recommend that you use a secure password which is different to passwords you use for other websites or services.

Access To Information

The Act gives you the right to access information held about you. Under the Act, you may request that we send a copy of the information that we hold to you for a small processing fee (to meet our costs in providing you with the information as provided for under the Act). Should you wish to make such a request, please write to us using the following contact information:

FAO: Information Officer
Wellesley Finance Plc
St Albans House
57/59 Haymarket

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.

About Cookies

We use cookies when you access our website to enhance the user experience. Please read our Cookie Policy to learn more.

Contacting Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to